Managed Solutions

IM & Web Conferencing-as-a-Service

Carbon60 delivers advanced instant messaging (IM) and web conferencing services to enterprises using Microsoft Lync. Lync is a powerful communication tool that integrates seamlessly with Exchange and Outlook.

Key features of Carbon60′s hosted Lync IM and Web conferencing service are:

  • Corporate Instant Messaging – Encrypted instant messaging between individual co-workers or groups using Outlook or Outlook Web Access. This includes rich presence capabilities with visual indicators of a colleagues’ availability based on their Exchange calendar and activities. Conversation histories are archived and searchable from within Outlook.
  • Desktop and Application Sharing – Presenters can broadcast or share visuals, applications, web pages, documents, software or any part of a desktop to conference participants. Online meetings become more effective with the use of a virtual whiteboard, allowing presenters to draw, add text and highlight information with powerful and flexible annotation tools. Integration with Exchange allows for single-click scheduling directly from Outlook with predefined conferencing properties.
  • Video Chat – Seamlessly transition to from text to video chat with a single click.

Carbon60 provides IM and Web Conferencing-as-a-service to organizations that require enterprise class performance and reliability from their business solutions. Our hosted Microsoft Lync solution delivers compelling cost savings and reductions in business risk over traditional on-premise solutions. Business benefits of Carbon60′s hosted IM and Web Conferencing services include:

  • No capital expenditure required – ever
  • Lower total cost of ownership and predictable monthly costs
  • Enterprise-class security and reliability
  • More efficient use of your in-house IT resources and personnel

Carbon60′s team of Lync professionals will manage the deployment of your IM and Web Conferencing services and provide ongoing technical support, maintenance and troubleshooting. Key technical benefits of Carbon60′s Lync-as-a-Service include:

  • High availability Microsoft Lync architecture
  • Lync-certified professionals to implement and maintain your infrastructure
  • Comprehensive Lync monitoring services
  • Integrated backup and disaster recovery services
  • Single sign-on support via Active Directory integration
  • Top tier data center and network infrastructure

Learn More

To learn more about Carbon60′s IM & Conferencing-as-a-Service please call one of our expert business consultants toll free 1-888-Carbon60 or email us at sales@carbon60.com

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