Solutions Architect

Position: Solutions Architect
Reports to: VP, Product & Marketing
Location: Vancouver, BC

Carbon60:

We are consistently recognized by the industry and analysts for our growth and as an exceptional service provider in hybrid IT solutions.  Our passion is delivering innovative and trusted solutions with personalized service to consistently delight our customers.  Simply put, our talented team of people is our differentiator.

Our Opportunity:

The Solutions Architect (SA) is a key part of the organization providing technical pre-sales support to the sales team to build solutions for prospects and customers. The SA will lead technical discussions with clients arriving at ideal solutions to solve clients’ challenges using Carbon60’s managed hosting service portfolio that spans Carbon60’s cloud, hosted private cloud, managed 3rd party cloud, security services and managed WordPress hosting. Organizations in the medium to enterprise segment across industries are looking for ways to migrate to different clouds, and the SA will help guide them with the right approach contributing to Carbon60’s success.

Here’s how you will make an impact:

  • Meet with clients that the sales team identifies as targets for Carbon60’s services
  • Understand technical and business challenges that clients are experiencing and build relevant solution options and describe them to clients
  • Champion customer needs internally with operations and technical teams to vet customer requirements and articulate custom requirements when necessary or relevant
  • Provide feedback to internal teams to improve service offerings to meet and exceed market demand
  • Build quotes and SOWs for account teams to present to clients
  • Work with vendors when needed to build custom solutions
  • Work independently and as part of a team to help win new revenue by advocating for the customer opportunities you work on with the sale team
  • Craft professional written responses for prospective customer requests for quotes, proposals, complex bids
  • Have knowledge and interest in the managed hosting and public cloud (AWS, Azure, etc) industry and related technologies

What you bring:

  • A minimum of 5 years’ experience as a Solutions Architect/Pre-Sales Engineer serving the medium to enterprise market segments
  • Technical and business acumen to establish credibility with customer contacts
  • An ability to focus customer needs that may be broad or ambiguous into specific requirement that Carbon60 can deliver
  • Knowledge of hosting parameters including servers, licensing, storage and backup, security, network
  • Knowledge of public cloud services and features and ability to design solutions using cloud platforms
  • Detail oriented with analytical skills
  • Strong written and verbal communication including presentations/white-boarding sessions
  • Excellent organizational skills with the ability to multi-task various demands from sales team
  • Ability to work with tools and spreadsheets for quotes and pricing analysis for deals with strong Microsoft Excel skills
  • Comfortable working in an entrepreneurial environment, with a roll up your sleeves, get it done attitude; self-motivated and driven to succeed
  • Technical and/or Pre-Sales vendor certifications are an asset (Microsoft, Linux, AWS, Azure, VMware, etc)

What’s in it for YOU:

  • Work with a knowledgeable and empowering team where people are inspired to do great work
  • Flexible work environment in a brand new dog-friendly office downtown Vancouver with close proximity to Skytrain
  • Competitive compensation including generous employee benefits plus a health spending account, RRSP with company matching
  • An opportunity to grow with a top-notch organization that is growing fast

As an employer Carbon60 recognizes the importance of balancing our careers with other aspects of our lives, and our culture reflects this ethos – from flexible work hours to health and wellness incentives and having fun along the way.  We look for people who thrive in an environment of accountability and at times ambiguity as we scale our business.

Carbon60 is an equal opportunity employer. We welcome and encourage applications from people with all levels of ability. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest in this exciting opportunity. Only candidates that meet the qualifications will be contacted for an interview.

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