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COVID-19 Coronavirus Outbreak – Carbon60 Response

March 10, 2020

Carbon60 is closely monitoring updates from federal and provincial agencies such as The Public Health Agency of Canada, Ontario, British Columbia and New Brunswick where Carbon60 has staffed offices. The health and safety of all employees and service delivery to our customers is the top priority of Carbon60.

At this time, Carbon60 will continue to actively monitor, assess risk and if required, execute Business Continuity Plans where specifically needed. As part of our regular operational resilience planning, Carbon60 has many systems already deployed in a geo-separated manner, along with redundant active configurations. This allows our team to be continuously prepared to take on business continuity actions. Specifically, our planning for this type of event (in this case, COVID-19) ensures all critical staff can work from home without any service interruptions to our customers. This planning and validation of operational support processes has been completed by all management levels in Carbon60. As an additional precaution, all non-essential business related travel across the organization has been restricted until further notice.

As part of Carbon60’s 3rd party risk management policies and processes, we are actively monitoring our critical path vendors and supplier statements and actions regarding this situation to minimize any impact to Carbon60 customers.

Some valuable links with up to date information related to COVID-19:

  • https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html
  • https://www.publichealthontario.ca/en/diseases-and-conditions/infectious-diseases/respiratory-diseases/novel-coronavirus
  • https://www2.gnb.ca/content/gnb/en/departments/ocmoh/cdc/content/respiratory_diseases/coronavirus.html
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